Peter R. Garber is the accomplished author of over 40 books and articles on a variety of workplace topics.

He has worked as a Human Resources Professional for over 25 years and is considered an expert in this field.

His latest two books are 100 Ways to Get on the Wrong Side of your Boss and the career planning guide Winning the Rat Race at Work.

He lives in Wexford, Pennsylvania, U.S.A.

Books

Winning the Race at Work. Multi-Media Publications, 2006.

100 Ways to Get on the Wrong Side of Your Boss. Multi-Media Publications, 2006.

Leadership Lessons from Golf. HRD Press, 2006.

Leadership Lessons from Professional Football. HRD Press, 2005.

Leadership Lessons from Dad. HRD Press, 2005.

Leadership Lessons from Mom. HRD Press, 2005.

Learning Points: 80 Activities and Actions for Call Center Service Excellence. HRD Press, 2005.

Learning Points: 100 Activities and Actions for E-Communications Excellence. HRD Press, 2005.

Learning Points: 100 Activities and Actions for Customer Service Excellence. HRD Press, 2005.

25 Reproducible Activities for Customer Service Excellence. HRD Press, 2005.

15 Reproducible Activities for Reinforcing Business Ethics & Values. HRD Press, 2005.

Giving and Receiving Performance Feedback. HRD Press, 2004.

15 Interactive Exercises to Reinforce Business Ethics and Values. Talico, 2003.

10 Natural Forces for Business Success. Davies-Black Publishing, 2002.

99 Ways to Keep Employees Happy, Satisfied, Motivated and Productive. Ranson & Benjamin, 2001.

Turbulent Change: Every Working Person's Survival Guide. Davies-Black Publishing, 1999.

Managing By Remote Control. St. Lucie Press, 1998.

101 Ways to Build a Better Relationship With Your Customer. Talico, 1998.

25 Sales Strategies and Activities. Talico, 1998.

101 Stupid Things Supervisors Do To Sabotage Success. Richard Chang Associates, 1997.

Team SkillBuilders. Parlay International, 1997.

25 Customer Service Activities. Talico, 1997.

25 Supervisory SkillBuilding Activities. Talico, 1995.

Diversity Explorations. Talico, 1995.

30 Easy-to-use-Reengineering Activities. Talico, 1994.

Coaching Self-Directed Workteams. HRDQ, 1993.

Published Articles

"Adventures at Work: Experiencing Work as a Movie." Pfeiffer 1995 Annual. Vol. 1, Training. Pfeiffer, 1995.

"Career Roads: Mapping the Journey to your Goals." Pfeiffer 1996 Annual. Vol. 1, Training. Pfeiffer, 1996.

"Walking the Talk: Identifying and Eliminating Organizational Inconsistencies." Pfeiffer 1996 Annual. Vol. 2,Consulting. Pfeiffer, 1996.

"Career Development Camera." The HR Handbook. HRD Press, 1996.

"TeamScores: Measuring and Communicating Performance." Pfeiffer 1997 Annual. Vol. 2, Consulting. Pfeiffer, 1997.

"Today and Tomorrow: The Supervisor's Changing Role." Pfeiffer 1998 Annual. Vol. 1, Training. Pfeiffer, 1998.

"How Well Does Your Organization Manage Change?" The 1998 Team and Organization Development Sourcebook. McGraw-Hill, 1998.

"Fugitive E-Mails: The Challenges of Electronic Communication." The 1998 Training and Performance Sourcebook. McGraw-Hill, 1998.

"Customer Service Mindreader." Pfeiffer 1999 Annual. Vol. 2, Consulting. Pfeiffer, 1999.

"Building Better Customer Relations." Interactive Training. 2000. <http://www.iti4training.com>.

"Working Personality Styles Profiler." Talico, 2001.

"Twenty-one Ways to Delight your Customers." Pfeiffer 2002 Annual. Vol. 2, Consulting. Pfeiffer, 2002.

"Golf Game-Keeping Accurate Score." Pfeiffer 2003 Annual. Vol. 1, Training. Pfeiffer, 2003.

"Be Worth a Million at Work." Pfeiffer 2003 Annual. Vol. 2, Consulting. Pfeiffer, 2003.

"The Organizational Politics Detector: Fill in the Blanks." 2003 Team and Organization Development Sourcebook. ASTD Press and Active Training, 2003.

"Team Intelligence." Pfeiffer 2004 Annual. Vol. 1, Training. Pfeiffer, 2004.

"Building Bench Strength Today for Tomorrow's Success." Pfeiffer 2004 Annual. Vol. 2, Consulting. Pfeiffer, 2004.

"Management Rhythm." Pfeiffer 2005 Annual. Vol. 1, Training. Pfeiffer, 2005.

"Managing Sideways." Pfeiffer 2005 Annual. Vol. 2, Consulting. Pfeiffer, 2005.

"Word Games: Improving Business Communication." 2005 ASTD Training Performance Sourcebook. ASTD Press, 2005.

"Earning Customer Capital." 2005 ASTD Training Performance Sourcebook. ASTD Press, 2005.

"Collaborative Management." Pfeiffer 2006 Annual. Vol. 2, Consulting. Pfeiffer, 2006.

"Your Fantasy Work Team: Building a Perfect Team." Pfeiffer 2006 Annual. Vol. 2, Consulting. Pfeiffer, 2006.

Book Info including:

• Sample
• Reviews